PRIVACY POLICY

Effective Date: April 9, 2025

At Health Insurance Consulting and Advocacy Group (HICAG), your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

By using our website (www.hicagllc.com) or our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information from you in the following ways:

A. Information You Provide to Us

  • Name, email address, phone number, and other contact details.
  • Information you share when booking a consultation or submitting a contact form.
  • Details you voluntarily provide during consultations, emails, or calls.

B. Information Collected Automatically

  • IP address and device type.
  • Browser type and operating system.
  • Pages visited, time spent, and other usage data (via cookies or analytics tools).

2. How We Use Your Information

We use your personal data to:
  • Provide you with consulting and advocacy services.
  • Respond to your inquiries and schedule appointments.
  • Improve our website, content, and user experience.
  • Send updates, educational content, and promotional messages (with your consent).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:
  • Trusted service providers (like scheduling platforms or email services).
  • Legal authorities, if required by law.
  • Third parties, only with your explicit consent.

All third-party providers we work with must maintain confidentiality and data security.

4. Cookies and Tracking Technologies

Our website uses cookies to:
  • Analyze site traffic and improve performance.
  • Remember your preferences (e.g., form input, language).
  • Measure the effectiveness of campaigns.

You can control cookies via your browser settings or opt out through cookie consent banners.

5. Your Privacy Rights

Depending on your location, you may have rights to:
  • Access, correct, or delete your personal data.
  • Withdraw consent at any time.
  • Request data portability.
  • Object to data processing.

To exercise these rights, email us at [email protected].

6. Data Retention

We retain your data only as long as necessary for business, legal, or regulatory purposes. When it's no longer needed, we securely delete or anonymize it.

7. How We Protect Your Data

We use appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. These include:
  • SSL encryption
  • Access controls
  • Secure third-party platforms

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn we've collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date. We encourage you to review this page regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Health Insurance Consulting and Advocacy Group (HICAG)
📍 255 N. Main St, Unit 1622
Jonesboro, GA 30237
📧 [email protected]
📞 (470) 222-5720